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Please Take A Moment To Review Prior To Placing Your First Order
Thank you for shopping at animationusa.com...we hope you enjoy the unique magic of animation art...please visit often. Our egallery
is updated regularly with information about new releases, website-only opportunities, special events and promotions. We encourage you
to contact us directly to discuss how we can assist you with your current and future collecting interests. We are available from 10:00AM to 6:00PM
Tuesday through Friday, and 11:00AM to 5:00PM Saturday though Monday Pacific Standard Time at the numbers below, except some holidays. You can leave detailed voice mail during all other hours and we
will promptly return your call.
409 First Avenue South
Seattle, WA 98104
206.625.0347
800.392.0020 or 800.548.2810
206.625.0348 Fax
inquire@animationusa.com
If you are visiting for the first time, Register Now. Your contact information and interests will enable us to
better assist you with your art interests and notify you of special opportunities. As indicated
in our Privacy Policy, we do not make any information about
our customers available to any unaffiliated company for any reason.
ORDERING
Secured online ordering is available anytime, anywhere by credit card throughout our website. We use the newest secure servers and encryption
technologies to insure that your information is protected. Feel free to use these 'Add To Basket' buttons...
...for any number of items you are considering...any item can be
removed from your shopping basket at any time...simply click on the 'Basket Contents' symbol to view the items you have selected. When you have
completed your online shopping and your selected items are in your shopping basket, you will be transferred to our secure commerce servers when you
proceed to Checkout. If online
ordering is not available for the items you have selected, please call toll-free 800.392.0020 or send us an email,
inquire@animationusa.com, and we'll be happy to
assist you with your order right away. Due to the unique and limited nature of
our selections, all items on our website are Subject To
Availability, Price Changes and/or Prior Sale.
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SHIPPING CHARGES
Due to the variety of sizes and weights, shipping charges
for all orders must be determined separately for each order
and will not appear on your online order form. You may
encounter a message during checkout that 'Shipping Charges
could not be calculated' - simply disregard this and proceed
with checkout. We will contact you by email or telephone
to advise shipping charges when applicable.
Shipping
charges within the continental US range from $15 to $30 for
most sculptures and small works of art, and $23
to $45 for most framed art orders of average size
using UPS or Airborne services. Additional charges
apply for Overnight, 2 Day or Three Day
services. We will notify you by email upon receiving
your online order to advise you of the shipping amount
charged to your credit card. Sales tax will also be
charged for any purchase delivered in the state of
Washington. See
International Orders for
information about international shipping charges.
PAYMENT
We accept Visa, Mastercard, American Express and Discover. Your encrypted data is sent to us from our Secure Commerce Server and we process your
order in our facilities. You may also order online and pay by Check or Money Order in US Dollars. Your order will be shipped upon receipt of
payment at the address above and funds cleared. You can place your order by telephone or fax if you prefer...call or fax us at the numbers above. Please
call to arrange for Wire Transfer or other bank to bank arrangements.
Click
on the credit card banner below to review the American Express online purchase policy.
SHIPPING & FULFILLMENT
We will ship your order within three days when the item or items are in stock. If not in stock, most orders for unframed art and sculpture
can be shipped in one to two weeks, and framed orders in one to four weeks. Due to the hand-made nature of most art and framing, delays and backorders
from the artist or publishing studio do occur...if you need the order by a specific date for a gift or occasion,
we can usually accommodate these special requests - please contact us by email or telephone. If there is no one at your home during the day to receive a
shipment, we recommend shipping to your work address. If you would like to monitor the shipping progress of your order after it has left our facility
and you have received our Shipping Confirmation,
see the information on Tracking Info. See International Orders for
additional information about international shipping and fulfillment.
OUR SATISFACTION POLICY
Our company management has been in the art business for over twenty-five years, so we have outstanding relationships with studios and distributors,
assuring broad selections of quality art. Our company was founded in 1990, and launched animationusa.com in 1993. We are an authorized
Preferred Status representative for The Walt Disney Company, Warner Bros., Hanna-Barbera Studios, Universal Studios, Nickelodeon, MTV and others,
and represent virtually everything available in all forms of animation art. Everything you order from animation, usa™ is of the highest quality.
We will assist you with your order and your collection in a professional, knowledgeable manner. If your acquisition does not
meet your expectations, it may be returned within 15 days from receipt provided it is in the same condition as when it left our facilities.
Please contact us directly for additional return instructions and return authorization number.
RETURN TO FRONT PAGE I SHIPMENT TRACKING INFORMATION I RETURN TO TOP OF PAGE
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