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Additional Information For International Ordering
INTERNATIONAL ORDERS
We ship to most destinations worldwide. You will receive your Order Confirmation by email following receipt of your online order detailing the
shipping methods and charges you can choose from. UPS, Airborne or FedEx shipping charges typically range from $45 to $150 for most sculptures, smaller
works of art and unframed artwork...larger and oversize art will be more...depending on package size and
destination country. See 'SHIPPING CHARGES' below for additional information.
ORDERING
Secured online ordering is available anytime, anywhere by credit card throughout most of our website. We use the newest secure servers and encryption
technologies to insure that your information is protected. Feel free to use these 'Add To Basket' buttons...
...for any number of items you are considering...any item can be
removed from your shopping basket at any time...simply click on the 'Basket Contents' symbol to view the items you have selected. When you have
completed your online shopping and your selected items are in your shopping basket, you will be transferred to our secure commerce servers when you
proceed to Checkout.
If online
ordering is not available for the items you have selected, please send us an email detailing the items you would like to order, your credit card number with
expiration date and billing address, and your complete shipping
address. (You may prefer to send half of your credit card number in one email, and half in a second email.) When we receive your online order or your email,
we'll contact you right away by email with your Order Confirmation and shipping quotes.
We will begin processing your order when you reply with your preferred shipping method.
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INTERNATIONAL SHIPPING CHARGES
We ship to most destinations worldwide where the US Postal Service, UPS, Airborne or FedEx deliver. Due to the variety of sizes and weights, shipping charges for all orders must be determined separately for each order and will not appear
on your online order form. You will receive your Order Confirmation by email following receipt of your online order detailing the
shipping methods and charges you can choose from. US Post Office Surface charges range from $40 to $80 US. Surface transit time is four to seven weeks, and
there is no method of tracking the shipment. US Postal Air Service charges range from $50 to $125. Air transit time is four to ten days. UPS, Airborne or
FedEx shipping charges typically range from $75 to $150 for most sculptures, smaller works of art and unframed artwork. Larger and oversize art will
be more using any shipping method...depending on package size and destination country. Shipping charges cover only the cost of shipping, handling,
insurance and materials. Most countries do not charge duty on original and hand-painted artwork...check with your customs office for more detail.
Additional charges apply for Overnight, 2 Day or Three Day
services where available: please advise us by email if you would like shipping quotes for these services.
PAYMENT
We accept Visa, Mastercard, American Express and Discover. Your encrypted data is sent to us from our Secure Commerce Server and we process your
order in our facilities. You may also order online and pay by Check or Money Order in US Dollars. Your order will be shipped upon receipt of
payment at the address on the Ordering Information page. You can place your order by telephone or fax if you
prefer...call or fax us at the numbers on the Ordering Information page. Please call or email to arrange for Wire
Transfer or other bank to bank arrangements.
Click
on the credit card banner below to review the American Express online purchase policy.
SHIPPING & FULFILLMENT
We will ship your order within three days when the item or items are in stock. If not in stock, most orders for unframed art and sculpture
can be shipped in one to two weeks, and framed orders in one to four weeks. Due to the hand-made nature of most art and framing, delays and backorders
from the artist or publishing studio do occur...if you need the order by a specific date for a gift or occasion,
we can usually accommodate these special requests - please contact us by email or telephone. If there is no one at your home during the day to receive a
shipment, we recommend shipping to your work address. If you would like to monitor the shipping progress of your order after it has left our facility
and you have received our Shipping Confirmation,
see the information on Tracking Info.
OUR SATISFACTION POLICY
Our company management has been in the art business for over twenty-five years, so we have outstanding relationships with studios and distributors,
assuring broad selections of quality art. Our company was founded in 1990, and launched animationusa.com in 1993. We are an authorized
Preferred Status representative for The Walt Disney Company, Warner Bros., Hanna-Barbera Studios, Universal Studios, Nickelodeon, MTV and others,
and represent virtually everything available in all forms of animation art. Everything you order from animation, usa is of the highest quality.
We will assist you with your order and your collection in a professional, knowledgeable manner. If your acquisition does not
meet your expectations, it may be returned within 15 days from receipt provided it is in the same condition as when it left our facilities and subject
to its condition when inspected by our experts.
Please contact us directly for additional return instructions and return authorization number.
RETURN TO FRONT PAGE I SHIPMENT TRACKING INFORMATION I RETURN TO TOP OF PAGE
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