Orders submitted with a third party shipping address, different billing and shipping addresses, or where the name of the purchaser is different from the ship to name require verification by the issuing bank which may delay processing of your order.

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Secured online ordering is available anytime, anywhere by credit card throughout our website. We use secure servers and encryption technologies to insure that your information is protected. Feel free to use the 'Add To Basket' buttons for any number of items you are considering...any item can be removed from your shopping basket at any time...simply click on the Basket link to view the items you have selected. When you have completed your online shopping and your selected items are in your shopping basket, you will be transferred to our secure commerce servers when you proceed to Checkout.

If online ordering is not available for the items you have selected, please send us an email detailing the items you would like to order, your credit card number with expiration date and billing address, and your complete shipping address. (You may prefer to send half of your credit card number in one email, and half in a second email for added security.) When we receive your online order or your email, we'll contact you by email with your Order Confirmation and shipping quotes. We will begin processing your order when you reply with your preferred shipping method. Send your order by email to order@animationusa.com, and we'll be happy to assist you with your order right away. Due to the unique and limited nature of our selections, all items on our website are Subject To Availability, Price Changes and/or Prior Sale.

We ship to most destinations worldwide where the US Postal Service, UPS, Airborne or FedEx deliver. Due to the variety of sizes and weights, shipping charges for all orders must be determined separately for each order and will not appear on your online order form. You will receive your Order Confirmation by email following receipt of your online order detailing the shipping methods and charges you can choose from. US Post Office Surface charges range from $40 to $80 US. Surface transit time is four to seven weeks, and there is no method of tracking the shipment. US Postal Air Service charges range from $50 to $125. Air transit time is four to ten days. UPS, Airborne or FedEx shipping charges typically range from $75 to $150 for most sculptures, smaller works of art and unframed artwork. Larger and oversize art will be more using any shipping method...depending on package size and destination country. Shipping charges cover only the cost of shipping, handling, insurance and materials. Most countries do not charge duty on original and hand-painted artwork...check with your customs office for more detail. Additional charges apply for Overnight, 2 Day or Three Day services where available: please advise us by email if you would like shipping quotes for these services.

We accept Visa, Mastercard, American Express and Discover. Your encrypted data is sent to us from our Secure Commerce Server and we process your order in our offices. You may also order online and pay by Check or Money Order in US Dollars. Your order will be shipped upon receipt of payment at the address below and funds cleared. You can place your order by telephone or fax if you prefer...call or fax us at the numbers listed. Please call to arrange for Wire Transfer or other bank to bank arrangements. Click on the credit card banner below to review the American Express online purchase policy.

animation, usa(tm)
409 First Avenue South
Seattle, WA 98104
USA
206.625.0347
800.392.0020
206.625.0348 Fax
inquire@animationusa.com

We will ship your order within three days when the item or items are in stock. If not in stock, most orders for unframed art and sculpture can be shipped in one to two weeks, and framed orders in one to four weeks. Due to the hand-made nature of most art and framing, delays and backorders from the artist or publishing studio do occur...if you need the order by a specific date for a gift or occasion, we can usually accommodate these special requests - please contact us by email or telephone. If there is no one at your home during the day to receive a shipment, we recommend shipping to your work address. If you would like to monitor the shipping progress of your order after it has left our facility and you have received our Shipping Confirmation, see the information on Tracking Info.

Our company management has been in the art business for over twenty-five years, so we have outstanding relationships with studios and distributors, assuring broad selections of quality art. Our company was founded in 1990, and launched animationusa.com in 1993. We are an authorized Preferred Status representative for The Walt Disney Company, Warner Bros., Hanna-Barbera Studios, Universal Studios, Nickelodeon, MTV and others, and represent virtually everything available in all forms of animation art. Everything you order from animation, usa™ is of the highest quality. We will assist you with your order and your collection in a professional, knowledgeable manner. If your acquisition does not meet your expectations, it may be returned within 15 days from receipt provided it is in the same condition as when it left our facilities. You are responsible for shipping charges for any returned orders. Please contact us directly for additional return instructions and return authorization number.